Support
Troubleshooting
topics
FAQ
01
Google authenticator setup
Go to your personal account -> Profile -> Security -> Enable Google Authenticator -> Download the app for IOS or Android -> Scan the QR from the app to set it up.
02
Passing KYC
We are integrated with Sumsub. You can read more about the procedure for passing the KYC on the page of our partners or contact our support team .
04
How to create a wallet
Go to your profile -> E-wallets -> Select “Add currency” and add the wallets you need. After that depositing and withdrawing will be available.
05
Deposit and withdrawal
Go to your profile -> Funds -> Choose wallet -> Select network -> Proceed (for Deposit) or Enter wallet address (for withdrawal) -> Click Proceed. If you have any problems mail to us .